Faculty of Health, Medicine and Life Sciences

Module Information
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BMZ2024  - Improving Quality of Care

Period 4: from 19-2-2024 to 5-4-2024
Coordinator: Metzelthin, S.
ECTS credits: 10
Language of instruction: English

Publication dates timetable/results in the Student Portal

Deadline publication timetable
The date on which the timetable of this module is available: 19-1-2024

Deadline publication final result
The date on which the final grade of this module is available: 26-4-2024

Resit booking

Exam booking for a test in current academic year (resit)
You will be booked automatically for the resit in one of our resit periods. You may check our calenders to find out which modules can be retaken and when: https://intranet.maastrichtuniversity.nl/nl/fhml-studenten/studieverloop/wanneer-wat
As of one week before the resit test takes place, you can check in Student Portal if you are booked correctly: Student Portal > My Courses > More actions. The test will also be visible in your time table.

Exam booking for a test from a previous academic year (exam only)
All students who have not passed the test for this module in a previous academic year, will be booked automatically for the test during the regular block period. You will be enrolled in the new course in Canvas but not scheduled for a tutorial group and other educational activities. If you do not wish to participate in this test at the end of the regular block period please de-register via askFHML.

Resit date: 9-7-2024

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Course information

Description: EN:

Quality of care (QoC) has become more important to all involved in the chain of care (providers as well as purchasers). Providers have begun to be interested in evidence-based medicine and purchasers have begun to focus on the cost-effectiveness of health care in producing health outcomes (Mainz, 2003). Consumers of care demand high-quality levels of care.

This unit focuses on the assessment and management of the quality of care. Factors (micro, meso and macro level) that influence the quality of care will be addressed from different perspectives. Questions addressed in this module include: What is QoC in theory and practice? How to develop effective interventions? Is high quality of care expensive? How to improve the QoC? Do consumers have a different view about quality in comparison to providers? How is care ideally organized to optimize the quality? 

Goals: EN:

Knowledge and insight

The students acquire knowledge and understanding about:

           · The concept/theory on QoC;

           · QoC assessment;

           · QoC management;

           · The concept of evidence based healthcare;

           · Quality indicators;

           · Factors (micro, meso and macro level) that influence the QoC;

           · Different perspectives on quality of stakeholders involved in the chain of care;

           · The development, testing and evaluation (effect, process and cost) of evidence based interventions to improve the QoC;

           · Frameworks that can be helpful to development, testing and evaluation (effect, process and cost) of evidence based interventions;

           · How the organization of care (integrated care) contribute to the quality of care;

           · How to gain scientific evidence and the role of systematic reviews in relation to QoC.


Application of knowledge and insight

After this module the students are able to:

           · Critically judge the QoC provided;

           · Critically judge scientific articles (for example publication of an review);

           · Critically judge QoC assessement and management;

           · Critically judge the development, testing and evaluation (effect, process and cost) of evidence based interventions to improve the QoC;

           · Reflect on the aspects of integrated care in relation to QoC.


Forming opinions

After this module the students:

           · Have a critical attitude on evidence based care and the application in health care practice;

           · Can form and describe opinions on the quality of care provided in an organization from the perspective of different stakeholders involved;

           · Can form and describe opinions on indicators used to assess quality;

           · Can link theory and practice in relevant areas of the module.



After this module the students:

           · Are able to write and present about improving care based on scientific evidence gathered in a review;

           · Are orally be able to give feedback in the tutorial and study team meetings;

           · Are able to communicate his/ her opinion orally during a debate on QoC.


Learning skills

The students are able to:

           · Handle relevant information on cases discussed in the tutorials;

           · Identify issues related to the quality of health care, including its measurement, assessment, management and improvement;

           · Collaborate with other students in the tutorial groups;

           · Relate theory to practice on QoC.

Key words: EN:
Quality improvement, assessment, perspective of stakeholders, intervention research, care cost
Literature: This is the link to Keylinks, our online reference list.  
Teaching methods:
  • Assignment(s)
  • Work in workgroup(s)
  • Lecture(s)
  • Patientcontact
  • Paper(s)
  • Problem Based Learning
  • Presentation(s)
  • Research
  • Skills
  • Training(s)
  • Working visit(s)
Assessments methods:
  • Attendance
  • Final paper
  • Written exam

This page was last modified on:5-4-2024
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